“The staff was very helpful and polite, and the complimentary breakfast each morning in the restaurant was very good. The pool on the roof did not look inviting and looked like it could use some maintenance but we spent most of our time outside the hotel so did not have time for the pool.”
“The AC was broken out first night. The mirror broke in the restroom. We had to move to another suite and it got better. We had rowdy neighbors so I had to pound on their door to shut them up. The staff is super accommodating. The restaurant in sight is amazing. We ate 3 meals and never had to leave.”
“Cebu Pacific changed my flight. I tried to contact the hotel for possible refund or reschedule. They never replied. Hotels.com customer service tried to contact them - there was no reply. Shoddy run business. ”