“Negatives. Property is very very tired. Gardens need a good tidy up and outdoor furniture a paint.
The spa bath in our room was broken. And bathroom ceiling a few large patches of black mould with holes in vinyl floor. Where light fixtures had been replaced in bedrooms the wall was a different colour and previous screw holes visible. Fridge extremely noisy. All things I wouldn’t expect from a 4.5star rated motel. All easily fixed.
Positives: Staff were very friendly, linen nice and...
“Off the road parking, friendly and helpful staff. Outdated room but new and renovated bathroom. Very poor Wi-Fi connection though. But overall stay is okay.”
“Website advertised reception open til 7pm, which I liked as I made decision to stop driving to rest on road trip. Reception wasn’t open when arrived at 5.45pm. Called phone no. listed on the entry door. They made plans to collect key at another hotel 3min drive away so that was ok. As it was a last minute decision to stay night as I had been driving all day, I was really disappointed there were no bathrobes as advertised, I had no jarmies or clothes and chose the Hotel over others as it stated...
“Luxury glamping! Really clean and comfortable. Great location for Napier and wineries.
Asolutely excellent hosts, who greatly helped us out in a dental emergency! Highly recommend Villas and Vines. ”
“A lovely location with an interesting host who made our visit very memorable.my husband played bowls with Mario on the bowling green below the house.”