Hoteles de 2 estrellas en Melewa

“N/A”

“What should I write about it, because Expedia apparently has no contract or anything like that with this accommodation, so I didn't get the room, even though I paid Expedie”

“Good for a start”

“The hotel is very convenient just off the main Nakuru - Mombasa highway. The bedroom was good and clean, but the bathroom was not working well, had standing water on the floor and not so clean. The staff were helpful, but for some reason my online booking was not received and so it was lucky they had space and I had to get cash to pay. The hotel could be heading in the right direction, but needs more attention to the detail they have in the bedroom to other aspects of the facilities”

“The hotel denied that I had booking even I showed them the email from Expedia!! They said we don't deal with Expedia!!! I tried to contact Expedia but in vain.. Weak support service.. No email to contact Expedia at. The stupid messenger is just automated templates that were not of any help at all. Calling call center Internationally is extremely expensive. Basically, I was ripped off and totally ignored by Expedia. I had to search for another hotel. Money is gone... Hotel is a bunch of theifs...

“The facility was untidy. and management disappointing. i paid online but arriving i was told to pay again they do not recognize online payment. so i paid twice.”