“Negatives. Property is very very tired. Gardens need a good tidy up and outdoor furniture a paint.
The spa bath in our room was broken. And bathroom ceiling a few large patches of black mould with holes in vinyl floor. Where light fixtures had been replaced in bedrooms the wall was a different colour and previous screw holes visible. Fridge extremely noisy. All things I wouldn’t expect from a 4.5star rated motel. All easily fixed.
Positives: Staff were very friendly, linen nice and...
“Website advertised reception open til 7pm, which I liked as I made decision to stop driving to rest on road trip. Reception wasn’t open when arrived at 5.45pm. Called phone no. listed on the entry door. They made plans to collect key at another hotel 3min drive away so that was ok. As it was a last minute decision to stay night as I had been driving all day, I was really disappointed there were no bathrobes as advertised, I had no jarmies or clothes and chose the Hotel over others as it stated...
“Off the road parking, friendly and helpful staff. Outdated room but new and renovated bathroom. Very poor Wi-Fi connection though. But overall stay is okay.”
“Room 12 was clean when we first checked in, but there wasn't any daily cleaning after that for the next couple of days we there. Also, if you're in room 12 or 12a don't expect to have your car parked outside your room. Staff members keep parking in 12 and 12a parking spots when you're out and about. We had to park our car four to five spots away from our room, be more convenient especially when you have luggage.”