“Super friendly staff. Good shower. Comfy bed. Filter coffee in room.
Room was very small and stuffy. Tiny window looking over noisy beer garden area. TV didnt work.”
“AVOID THE HOTEL VERSION OF A SUPERMARKET SELF SERVICE TILL.
No staff AT ALL on site. You’re sent a code to get in. The room was horrid. Broken bed, rips in curtain. Leaking toilet, broken toilet seat and sink plug. Heavily stained carpet. I ARRIVED but if you needed to speak to someone, you had to ring a number. I was later getting there because of London traffic so I quickly changed to meet for a sound check. The state of the room didn’t become apparent until I got back at around midnight. By...
“Couldn't stay as when I arrived the lights were out with no one inside except a noisy parrot , phone number was unreachable. Walked inside the hotel complex looking for a sign of life only to find dirty corridors with light fixtures hanging from the ceiling. Was a completely different experience to what was advertised. Waiting on refund after driving 3 hours to disappointment.”
“The room is very small and I would never stay again. Very cheap bed and mattress. I would rather stay in a hostel because you get a clean bed, clean mattress and clean sheets unlike here.”
“We didn’t stay! As the hotel decided to cancel the evening before the Coldplay concert due to weather! What absolute rubbish. So disappointed and would never consider staying there again. Even paid upfront and booked months in advance. If I had have cancelled within 24 hours I would have been charged! We had to book another hotel which cost us above the odds just so we could attend the concert. A very upsetting and stressful experience. ”
“Amazing hostel. I really enjoy my stay here.
Owner Glenn is so helpful, resourceful and kind to have a chat. The volunteers Kasia and Dan are lovely to talk with.
It feels a very cosy hostel, not too crowded, noisy and neither a party hostel. I was visiting for tourism and leisure and while many of the guests staying here for work or business, there were no issues.
And Glenn kindly helped to sorted out a minor issue in the room very effectively.
Just a note there is no stove but a microwave...
“Avoid this place! Rooms were dirty there was mould all over the bathroom couple of weed smokers were in other rooms and it smelled disgusting we didn’t even spend more than 20 minutes there and they didn’t give a refund. ”
“Everything was perfect,except for the fact Hotels.com didn’t provide me neither with a gate code nor with key box code,I had to ask another person staying in a lodge there to give me a number where I can call to find out all this info.
Other than that it was a nice stay,Lodge 14 is very big and clean,hot tub was nice and warm,everything clean inside. Lodge has everything you need for a nice stay.
We will definetly come again.”