Below you will find the Privacy Policy for this AARP Travel Center powered by Expedia website, effective June 3, 2009. 

We understand that making purchases online involves a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices. By visiting this AARP Travel Center powered by Expedia Web site, you are accepting the practices described herein.

What information we collect from you

In General.  We receive and store any information you enter on our Web site or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses, fax number, and, if you make a reservation through our site, billing information (such as credit card number, cardholder name, and expiration date).  We also may request information about your traveler preferences, frequent flyer and car rental program information. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; purchase products or services; complete a traveler profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.

Travel Companion Information.  When you make a reservation for someone else through this AARP Travel Center powered by Expedia site, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing this AARP Travel Center powered by Expedia site with their personal information and travel preferences, as any access to view or change their information will be available only through your account.

Automatic Information.  We automatically collect some information about your computer when you visit this AARP Travel Center powered by Expedia site. For example, we will collect your IP address, Web browser software (such as Netscape Navigator or Internet Explorer), and referring Web site. We also may collect information about your online activity, such as trips viewed and purchases made. One of our goals in collecting this automatic information is to help customize your user experience.

Cookies and Other Web Technologies.  When you visit this AARP Travel Center powered by Expedia site, we may assign your computer a "cookie" (a small, unique identifier text file).  For example, whenever you sign in as an AARP Travel Center powered by Expedia member, we record your member ID and the name on your member account in the cookie file on your computer. We also may record your password in this cookie file, if you checked the box entitled "Save this password for automatic sign-in."  Note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please note that if you refuse to accept cookies from this AARP Travel Center powered by Expedia site, you may not be able to access many of the travel tools offered on our site.  We also may use Web beacons (also known as clear gifs, pixel tags or Web bugs) to deliver or communicate with cookies, to count users who have visited certain Web pages on our site, and to understand whether you have come to our site from an online advertisement displayed on a third-party Web site.   

Information Collected by Third Parties.  Third parties, such as vendors, advertising entities, and business partners, may use cookies and other technologies (such as Web beacons) to collect information about your online activities.  The purposes for collecting this information includes:  to measure usage of our site; to analyze, modify, and personalize advertising content on this AARP Travel Center powered by Expedia site and other sites; and to provide ads about goods and services we hope will be of interest to you.  We do not have access to or control over cookies or other features these third parties may use, and the information practices of these third parties are not covered by this Privacy Policy.  Some of these third parties may be third-party network advertisers that offer you the option of not having this information collected.  To learn more, please click here.

How we use your information

This AARP Travel Center powered by Expedia site uses sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel purchases you conduct on our site.  We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and Web site; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this AARP Travel Center powered by Expedia site; to reward you as part of any reward and recognition program you choose to join; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Please review "Your choices with respect to the collection and use of your information" below.

With whom we share your information

AARP Travel Center powered by Expedia may share your information with the following entities:

• Providers, such as hotel, airline, car rental, and activity providers, who fulfill your travel reservations. Throughout this AARP Travel Center powered by Expedia site, all services provided by a third-party Provider are described as such.  We do not place limitations on our Providers' use or disclosure of your personal information. Therefore, we encourage you to review the privacy policies of any travel Provider whose products you purchase through this AARP Travel Center powered by Expedia site.  Please note that these Providers also may contact you as necessary to obtain additional information about you or to facilitate your travel reservation.
• Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention.  These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.

We also may share your information:

• Referring websites.  We may share some information about you with the website that referred you to this AARP Travel Center powered by Expedia website.  We have not placed limitations on the referring website’s use of your personal information, and we encourage you to review the privacy policies of that website.
• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of this AARP Travel Center powered by Expedia site, our customers, or others; and in connection with our Terms of Service and other agreements.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information. The notification will include the specific mechanisms or procedures detailing how to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Web site receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

How you can access your information

This AARP Travel Center powered by Expedia website may allow you to register as a member.  If you choose to register as a member, then you will be able to access and update your contact information by visiting the Member Profile page on this website.  You can close your AARP Travel Center powered by Expedia site account by contacting us at the number listed below.  Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account for analytical purposes as well as for recordkeeping integrity.

Your choices with respect to collection and use of your information

·         As discussed above, you can choose not to provide us with any information, although it may be needed to make travel purchases or to take advantage of certain features offered on this AARP Travel Center powered by Expedia site.

·         Where a Member Profile page is offered, you also can add or update information and close your account as described above.

·         When you register as a member, you will be given a choice as to whether you want to receive e-mail messages from us about special offers. As a registered AARP Travel Center member, you can modify your choice at any time on the My Account page under the heading "E-mail settings." Whether registered as a member or not, you also will be given the opportunity to unsubscribe from commercial messages in any such e-mail we send. We reserve the right to send you non-promotional e-mail communications, including service announcements, administrative messages, and surveys relating either to your this AARP Travel Center powered by Expedia site account or to your transactions on this AARP Travel Center powered by Expedia site, without offering you the opportunity to opt out of receiving them.

·         The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from this AARP Travel Center powered by Expedia site, you will not be able to access portions of our site.

How we protect your information

We want you to feel confident about using this AARP Travel Center powered by Expedia site to make hotel and travel arrangements, so we are committed to protecting the information we collect.  While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Children's privacy

This AARP Travel Center powered by Expedia site is a general audience site and does not offer services directed to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

External links

If any part of this AARP Travel Center powered by Expedia site Web site links you to other Web sites, those Web sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.

Visiting our Web sites from outside the United States

This Privacy Policy is intended to capture information collected through our Web site from residents of the United States.  If you are visiting our Web site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.  The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected.  By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

Changes to this Privacy Policy

AARP Travel Center powered by Expedia may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the e-mail address you provided to us or by placing a notice on our Web site.

If you have questions about this Privacy Policy, please e-mail us.

Contacting AARP Travel Center powered by Expedia

We want to make sure you have control over your online travel experience as a AARP Travel Center powered by Expedia customer, from planning and purchasing your travel to protecting your personal information.

AARP Travel Center powered by Expedia customer service travel agents are ready to help with your AARP Travel Center powered by Expedia travel concerns 24 hours a day, seven days a week. When you need help, use our feedback form. You may also call 1-800-675-4318. From outside the US or Canada, call us at 949-333-4391 around the clock to speak to a representative personally. We will do our best to respond to your request for assistance or other questions about AARP Travel Center powered by Expedia within 24 hours.

In addition, you may directly contact the travel Provider at the phone number or address provided on your travel itinerary.