Ratings based on 731 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler from Van Buren
Posted Apr 13, 2024 on Expedia
For the price, this really is a decent deal, especially considering the indoor pool area. Staff was very friendly and professional. Mattress was perfect for me.
Comment from Hotel Management
Apr 14, 2024 by Manager, Hotel Management
Thank you Holly, we are glad you enjoyed your stay.
by A verified traveler
Posted Apr 13, 2024 on Expedia
Very easy check in with the friendliest staff! The hotel is clean and quiet, and the breakfast was very good
Comment from Hotel Management
Apr 14, 2024 by Manager, Hotel Management
Thank you Jenna, we appreciate your reveiw.
by A verified traveler
Posted Apr 11, 2024 on Expedia
Great staff
Comment from Hotel Management
Apr 11, 2024 by Mananger, Hotel Management
Thank you Graham, we appreciate the compliment to our staff.
by A verified traveler
Posted Apr 10, 2024 on Expedia
Comment from Hotel Management
Apr 12, 2024 by Manager, Hotel Management
Thank you, we appreciate your review.
by A verified traveler
Posted Apr 6, 2024 on Expedia
*
Comment from Hotel Management
Apr 7, 2024 by Manager, Hotel Management
Than you kimberly, we appreciate the reveiw.
by A verified traveler
Posted Apr 1, 2024 on Expedia
Room wasn’t cleaned properly. Unattentive staff. Noisey.
Comment from Hotel Management
Apr 2, 2024 by Manager, Hotel Management
Dear Nicole, we apologize if the room was not cleaned properly, we have informed our housekeeping staff of your report. We want our guests to enjoy their stay and are sorry to see we did not meet your expectations.
by A verified traveler
Posted Mar 22, 2024 on Expedia
Says dog friendly but no fenced area for dogs and little walking area. Expedia didnt ask about dogs so had to pay an addl $40 when we got there even though we reserved a pet friendly room.
Comment from Hotel Management
Mar 25, 2024 by Manager, Hotel Management
Roxanne, if you look closley Expedia does state that we charge a 20.00 fee per pet. We do not have control over their website. We do have ample space for guests to walk leashed pets around the hotel which is landscaped on both sides and a large grassy area in back.
by A verified traveler
Posted Mar 11, 2024 on Expedia
Good
Comment from Hotel Management
Mar 25, 2024 by Manager, Hotel Management
Thank you Kenji, we appreciate the review.
by A verified traveler
Posted Feb 25, 2024 on Expedia
The room, bed, and bathroom were clean and wonderfully comfortable. I liked the window coverings which allow privacy and natural lighting at once. I use a sleep mask over my eyes so any moonlight from outside did not affect my good sleep. Staff are all very helpful and the breakfast bar was amazing offering everything breakfast brings to mind and the staff was quick to clean any table once guests left. We will definitely recommend this place to friends who need to overnight in Buffalo.
Comment from Hotel Management
Feb 25, 2024 by Manager, Hotel Management
Thank you Roxanna! We appreciate the great review and for recommenidng us to your friends.
by A verified traveler
Posted Feb 20, 2024 on Expedia
Great stay at great price. Nice hot breakfast items and clean rooms. Nice pool and hot tub area with plenty of towels.
Comment from Hotel Management
Feb 21, 2024 by Manager, Hotel Management
Thank you Thomas, we are glad you enjoyed your stay.